Support

Frequently Asked Questions

iOS

Android


Frequently Asked Questions - iOS

What file formats are supported?

The PDF file format is the only supported format. To convert a Keynote slideshow into a PDF please follow the instructions on Apple's Support site. To convert a PowerPoint slideshow into a PDF please follow the instructions on Microsoft's Support site.

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How do I load presentations?

Load presentations using iTunes USB File Sharing or from other apps using the "Open in..." menu.

iTunes file sharing screenshot

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Why do I get an error when transferring a presentation to iTunes?

iTunes has a filename limitation that restricts it to files whose file names are 256 characters or less. Please rename presentation with long filenames before transferring via iTunes.

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How do I view my presentations with a projector?

View your presentations on a projector by mirroring your iPhone via Airplay or with a Lightning adapter.

iPhone Airplay screenshot

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What smart watches are supported?

The Pebble smart watch with version 2 software.

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How do I install the companion Pebble app?

From your iPhone visit pebble://appstore/52bb09616437d1d079000110 in Safari. You must have the Pebble iOS app installed and a Pebble smart watch with version 2 software.

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How do I control presentations?

Change slides by pressing the top or bottom button on the right side of the Pebble. Swipe left-to-right on the iPhone to go back one slide. Swipe right-to-left or single tap on the iPhone to go forward one slide.

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How do I exit presentations?

To exit a presentation long tap on the iPhone while viewing a presentation.

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How do I disable notifications while presenting?

Before presenting turn off Wi-Fi and Cellular Data in Settings to avoid receiving notifications. Do not turn on Airplane Mode as that will also disable Bluetooth which is required for wireless control. Do Not Disturb mode will not work as it still allows notifications when the phone is unlocked.

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My presentations are displayed with a black background, how do I fix it?

When generating a PDF make sure a background color is set. When the background color is transparant most presentation software will try to be helpful and show your slides on top of a white background. To set a background color in your PowerPoint slides please follow the instructions on Microsoft's Support site.

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My question is not answered here.

If your issue is not addressed above please email support.

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Who created Wrist Presenter?

Wrist Presenter is independently owned and operated by Matthew Morey and Andy Dyer.

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Frequently Asked Questions - Android

What file formats are supported?

Currently, Google Drive presentations, PDF, and raw image formats are supported.

PDF presentations work best with widescreen (16:9) aspect ratio slides since the viewer shows the edge of the previous and next slides in standard (4:3) aspect ratio. Also, note that the app will show any PDF found in Google Drive, not just presentations. Very large PDFs may take quite awhile to load.

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How do I load presentations?

The app connects to your Google Drive account(s) and displays all of your Google Drive presentations, PDFs, and raw image presentations.

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How do I enable raw image presentations?

Choose the "Enable image presentations" menu option for each Drive account. This will create a "Wrist Presenter" folder. Create a subfolder for each raw image presentation and upload the images into it. The folder name will be used for the presentation name and images will be ordered alphabetically based on their file names.

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How do I view my presentations with a projector?

View your presentations on a projector with a Chromecast, a Miracast dongle, or an HDMI adapter on compatible devices.

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Can I view my presentations without a network connection?

When offline, any previously opened PDF and raw image presentations will be available. This makes it possible to use your presentations at conferences where network connectivity is often poor to nonexistent.

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What smart watches are supported?

Android Wear and the Pebble smart watch with version 2 software.

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How do I install the companion Pebble app?

On your phone or tablet, visit pebble://appstore/52bb09616437d1d079000110 in the web browser. You must have the Pebble Android app installed and a Pebble smart watch with version 2 software.

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How do I control presentations?

Change slides by pressing the previous/next buttons on the Android Wear screen or the top/bottom buttons on the right side of the Pebble.

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How do I exit presentations?

To exit a presentation, press the back button on your phone or tablet while viewing a presentation.

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My question is not answered here.

If your issue is not addressed above please email support.

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Who created Wrist Presenter?

Wrist Presenter is independently owned and operated by Matthew Morey and Andy Dyer.

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